Client Management


Brand Loyalty - My Samsung Story

Brand Loyalty – My Samsung Story

In order to build brand loyalty, good customer support (or client care) is a must. Today I will be sharing a personal experience with customer …

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follow-up secret to success

One Little Secret To Success

A Sweet Secret That Many Don’t Take Advantage Of, Do You? Today I was reminded of something I learned long ago that can really be …

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calm the overwhelm

The Most Common Question I Hear

As A Business Coach “I’m Overwhelmed, Where (or how) Do I Begin?,” is what I most commonly hear when as a business coach when clients …

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Client care

What Is Client Care & How To Manage It

What is Client Care, especially in relation to Service Provider Freelancers? Let me start with the basics and go from there. On a very basic …

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